Photo courtesy of Fabick CAT

Fabick Cat announced that Jack, lead service technician of the company's Madison, Wis., location, is heading to Cat's Global Dealer Technician Challenge in Tucson, Ariz., this December.

Jack is one of only 10 technician finalists from the entire western United States and Canada region heading to the next round of competition. He earned his spot at the regionals based on his advanced technical knowledge tested through a written assessment as well as a supplied video submission.

What Is the Cat Global Dealer Technician Challenge?

Developed by Cat, this challenge was created to celebrate the essential role dealer technicians play in providing an excellent customer service experience. Designed to showcase how skilled technicians are part of a high-tech, high-impact, high-demand career, the competition also aims to raise awareness of the rising demand for technicians in the industry.

"This hands-on, skills-based competition will test the technicians' agility, resilience and versatility," said Henry Venneman, Caterpillar global service vice president. "These trained experts are on the front line of support, working to keep machines and engines up and running to help ensure our customers' critical projects are completed."

The Global Dealer Technician Challenge will take place over a series of regional and semifinal competitions around the world. The Top 10 finalists will have the opportunity to compete in the finals in March 2026 at ConExpo-Con/AGG in Las Vegas.

How Did Fabick Cat's Technician Get Chance to Compete?

Cat dealers from around the world were given the chance to nominate one technician. Jack was selected by Fabick Cat based on his recent achievement, earning the title of Fabick Cat's Top Tech through an internal dealership-led Tech Challenge completed in 2023.

"Jack has not only demonstrated exceptional skill and expertise over the years with Fabick Cat, but he consistently exemplifies unwavering dedication and integrity. I can confidently speak for the entire Fabick Cat team when I say that we are all incredibly proud to have Jack representing our organization. He embodies the values we hold dear — teamwork, commitment, passion and a relentless pursuit of excellence," said Mark Hanson, senior vice president of product support of Fabick Cat. "And in this next phase of Cat's global competition, Jack's professionalism, impeccable skill and true leadership will shine."

The Fabick Cat team celebrated Jack's recent achievement as the dealership's Top Tech winner. And now he has given his more than 1,300 peers the opportunity to celebrate Fabick Cat and show their support as Jack travels to Tucson later this year.

Additional updates will be provided as more information is released from Cat.

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